Terms and Conditions of Website Usage

Welcome to www.samsplan.co.uk.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use. These terms, together with our privacy policy and cookie policy also described below, govern Samson Maintenance Plans Ltd's relationship with you in relation to this website.

The term "Samson Maintenance Plans Ltd" or "us" or "we" refers to the owner of the website whose registered office is:
Central House
47 St. Paul's Street
Leeds
LS1 2TE

The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The information contained in this website is for general information purposes only. The information is provided by "Samson Maintenance Plans Ltd" and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Samson Maintenance Plans Ltd's prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
Through this website you are able to link to other websites which are not under the control of "Samson Maintenance Plans Ltd". We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, "Samson Maintenance Plans Ltd" takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Prices

The price you pay is the price displayed on this website at the time we receive your order apart from the following exception. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods or services you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Payment

Payment can be made by any method specified during the payment process. We will take all reasonable precautions to keep the details of your order and payment secure. We do this by using a Payment Service Provider approved by our bank under the PCI DSS Compliance process. However, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Copyright Notice

This website and its content is copyright of "Samson Maintenance Plans Ltd" - © Samson Maintenance Plans Ltd 2012. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Privacy Policy

This privacy policy sets out how "Samson Maintenance Plans Ltd" uses and protects any information that you give "Samson Maintenance Plans Ltd" when you use this website.

"Samson Maintenance Plans Ltd" is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

"Samson Maintenance Plans Ltd" may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st July 2012.

What we collect
We may collect the following information:

name and job title
contact information including email address
demographic information such as post code, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive to enhance the experience for visitors to the website. When entering our website, cookies will automatically be sent and stored on your device.

Types of Cookie

Session Cookie
These are temporary cookies which only exist during the period you access the website. They end when you close your web browser after accessing the website. Sesssion cookies enable us to remember information you have entered or chosen on a web page, avoiding having to re-enter information later on during an application or purchase.

Persistent Cookies
These cookies remain on your device after you have visited the website. They help us identify you as a unique visitor.

Cookie Policy
By continuing to use our site, you agree to the placement of cookies on your device. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and we may from time to time use Google Analytics to help with this process.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. In addition, cookies are used for the operation of the website including the pricing and checkout process. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this will prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@samsplan.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Data Protection Officer, Samson Maintenance Plans Ltd, Central House, 47 St. Paul's Street, Leeds LS1 2TE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

This website is operated by:
Samson Maintenance Plans Ltd
Registered in England and Wales, Number 7726930
Registered Office:
Central House
47 St. Paul's Street
Leeds
LS1 2TE